Net Nanny’s Chat Monitor
Published: January 21st, 2010
Category: Chat Softwares
- Customizable; optional stealth installation; password and hot-key combination
- Safety software that helps protect children when chatting online
- Monitors, filters, and blocks popular chat and instant messaging programs
- Records conversations; real-time email alerts of potentially risky situations
- Controls time spent chatting; stops children from giving out personal info
Product Description
Net Nanny is child safety software for the Internet that allows a parent to monitor, restrict, or control Internet access on the family computer. Net Nanny offers online chat blocking(including instant messengers from Yahoo!, Microsoft, and AOL) peer-to-peer file blocking and online games blocking.
January 21st, 2010 at 10:32 pm
I bought this item without reading the reviews and now I’m kicking myself for getting it. It doesn’t record the full conversations like it said it would. It’s a big waste of time and money!
Rating: 1 / 5
January 21st, 2010 at 10:50 pm
I purchased Net Nanny’s Chat Monitor in order to monitor my childrens’ AOL/AIM conversations. I found that when using AIM, all incoming portions of the conversation had the error message “may contain unsupported text” when only text (no icons) were being used. I contacted the website and updated the program as instructed and still received incomplete chat recordings. I contacted Technical Support 4 different times, received confirmation of their receipt of my question but never received any help beyond that. In order to get “live” support, I would have had to pay an additional $19.95 per incident. This was a total waste of money and is now uninstalled on my machines…
Rating: 1 / 5
January 22nd, 2010 at 1:04 am
I didn’t have any problems loading the software, but it isn’t recording all of the chat sessions. The summary report says that there were 35 sessions, yet only 10-15 files are sent. It is incapable of properly recording ICQ chats, even though it claims it can. Information at the website indicates that there is a patch to “ungarble” ICQ chats, but when I attempted to load the patch I received a message that my software was already up to date. I wrote to tech support, got an auto response, but never heard from them again. Internet Explorer crashes constantly on each of the computers that I have installed this software on, and we weren’t having that problem prior to installation. I am uninstalling it and looking for something else.
Rating: 1 / 5
January 22nd, 2010 at 2:18 am
I wish I had read the other reviews of this product before purchasing it. I have had the same issues installing, and lack of customer support from BioNet. It doesn’t log chat and it doesn’t save settings of chat programs to block. This is a waste of money.
Rating: 1 / 5
January 22nd, 2010 at 4:06 am
This software is very difficult to work with. Installation is especially difficult and the only way you can get help is if you pay almost $20 for a support call. I found the instructions very scant and after installing it, decided the hassles of getting it to run properly were not worth the trouble. I would try a number of the free downloads first available on CNET. Ended up uninstalling the software. Also, looked at all the reviews from USA Today and Reuters and they all say this software is either “clunky” or needs more patches.
Rating: 1 / 5